Pakistan
Pakistan
United Kingdom
China
Hong Kong
UAN: (042) 111-234-235 Monday - Saturday 09:00 - 18:00 42 E/1, Ghalib Road, Gulberg III, Lahore, Pakistan.
+441415792000 Monday - Saturday 09:00 - 18:00 Premier Business Park, 55 Jordanvale Ave. Whiteinch Glasgow, Scotland, UK
0086-755-82427221 Monday - Saturday 09:00 - 18:00 4th Floor, Building #610, Bagua Rd, Bagualing Futian District, Shenzen, Guangdong China
0852-6666 Monday - Saturday 09:00 - 18:00 Room No. 102-B, 1ST Floor, Mirror Tower, 61 Mody Road, East Tsim Sha Tsui, Kowloon, Hong Kong,
Pakistan
Pakistan
United Kingdom
China
Hong Kong
UAN: (042) 111-234-235 Monday - Saturday 09:00 - 18:00 42 E/1, Ghalib Road, Gulberg III, Lahore, Pakistan.
+441415792000 Monday - Saturday 09:00 - 18:00 Premier Business Park, 55 Jordanvale Ave. Whiteinch Glasgow, Scotland, UK
0086-755-82427221 Monday - Saturday 09:00 - 18:00 4th Floor, Building #610, Bagua Rd, Bagualing Futian District, Shenzen, Guangdong China
0852-6666 Monday - Saturday 09:00 - 18:00 Room No. 102-B, 1ST Floor, Mirror Tower, 61 Mody Road, East Tsim Sha Tsui, Kowloon, Hong Kong,

FAQs

INDUSTRIAL QUERIES

How long will it take to recover my initial investment?

At Premier Energy we believe in transparency, therefore a financial feasibility report is shared with all our clients providing them with calculated Internal Rate of Return, Payback and relevant financial details related to the overall profitability of the system.

How much maintenance do solar energy panels require?

Solar photovoltaic panels require little maintenance – a simple splash of water once a month is sufficient. It is, however, important to place panels where they will remain clear of shade and debris.

How much will I be charged for the After Sales Services and how often would the team visit me?

At Premier Energy we offer free of cost After Sales Services for the first year and then we move into a Service Level Agreement under which the client is charged a nominal amount annually.

Also, Premier Energy’s round the clock after sales services are what set us apart from others in the market. Our service team is just a call/email/ sms away. Also, even if you do not face any major issue, our service team will visit you once a month just to check the overall functioning of the system.

How will I be able to keep a check of the overall productivity of the system?

All our systems are equipped with an Online Monitoring System which can be installed over the client’s system and cellular phone. This system automatically generates an email at day end enlisting the total units produced, peak hours and overall efficiency of the system hence enabling the client to keep a check over the daily performance of the system.

COMMERCIAL QUERIES

How long will it take to recover my initial investment?

At Premier Energy we believe in transparency, therefore a financial feasibility report is shared with all our clients providing them with calculated Internal Rate of Return, Payback and relevant financial details related to the overall profitability of the system.

How much maintenance do solar energy panels require?

Solar photovoltaic panels require little maintenance – a simple splash of water once a month is sufficient. It is, however, important to place panels where they will remain clear of shade and debris.

How much will I be charges for the After Sales Services and how often would the team visit me?

At Premier Energy we offer free of cost After Sales Services for the first year and then we move into a Service Level Agreement under which the client is charged a nominal amount annually.

Also, Premier Energy’s round the clock after sales services are what set us apart from others in the market. Our service team is just a call/email/ sms away. Also, even if you do not face any major issue, our service team will visit you once a month just to check the overall functioning of the system.

How will I be able to keep a check of the overall productivity of the system?

All our systems are equipped with an Online Monitoring System which can be installed over the client’s system and cellular phone. This system automatically generates an email at day end enlisting the total units produced, peak hours and overall efficiency of the system hence enabling the client to keep a check over the daily performance of the system.

DOMESTIC QUERIES

Can I convert my ACs on solar too?

Yes, the modern sophisticated solar technology allows the users to convert their cooling appliances on solar as well. However, we at Premier Energy only recommend Inverter based ACs to be converted on Solar.

Can I utilize my existing UPS batteries along with Solar system?

Yes, utilizing the same batteries to be used along the solar system installed is possible but depends on the battery condition and make. However, as per the international recommendation, solar solutions should only be installed with Polymer Gel Batteries.

Can I get a customized system according to my need?

Yes at Premier our technical team designs customized solutions to cater to the varied needs of our customers.

Is solar affordable for all?

At Premier, we have a solution for everyone. From small scale off grid systems to multi-megawatt huge projects Premier has something to offer to everyone. We also specialize in designing customized systems to match the client’s budget and requirement.

In short, yes solar is affordable for all.

GENERAL QUERIES

What is the make of the equipment? Are all items imported for the domestic systems as well?

The inverter is Taiwanese. Solar Panels and batteries are Chinese but with all international certifications. We offer panels from tier one companies across the globe including Suntech, Canadian Solar, Saronic German Panels.

Are all these equipment approved by relevant government department? Which office?

In Pakistan Alternate Energy Development Board is responsible for legislation. Kindly visit the website www.aedb.org. Moreover, Premier Energy is an ISO 9001 and ISO 14001 certified company.

Will a 5kw system take load of two split ACs during day time?

A 5KW System can run two ACs provided no other load is added. However, it is recommended to go A.C load can be put on the inverter but recommended is one, but we can convert both of your AC so you can run one of them at a time.

Which are the burn out equipment and products in the system?

You have to change the batteries in 3 years’ time.

Will you give me a legal document regarding your services and warranty? Provide draft of the document.

We provide service contract which has all the terms and conditions.

Payment terms are too tight. You are taking 90% of the payment even before delivering the equipment?

Our Payment terms are 75% advance, 15% goods delivered at site & 10% at the time of commissioning. Once you place the order we can re-look in payment terms for you, after taking approval from management.

Are there any leasing options; both from conventional and Islamic banking?

Sir we are not a finance company, but there are leasing options available at 14% interest rate. Plus the State Bank of Pakistan now offers financing for systems ranging between 4kw to 1MW under category 2 at a maximum markup of 4+2=6% over a period of 10 years.

Will equipment be replaced during the warranty period?

Yes Sir. The warranties quoted are replacement warranties.

FREE ENERGY AUDIT